Privacy Policy
Last updated: June 03, 2025
Effective as of: [June, 03, 2025]
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.
By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined below. These definitions apply whether in singular or plural form.
Definitions
- Account – A unique account created for You to access Our Service or parts of Our Service.
- Affiliate – An entity that controls, is controlled by, or is under common control with a party.
- Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to KSW CARGO AIR Ltd., 2 Ohrid St., Floor 2, Apt. 6, 4030 Plovdiv, Bulgaria.
- Cookies – Small files placed on Your device to collect standard Internet log information and visitor behavior.
- Country – Bulgaria
- Device – Any device capable of accessing the Service (e.g., computer, phone, tablet).
- Personal Data – Any information relating to an identified or identifiable individual.
- Service – The Website operated by the Company.
- Service Provider – A third party that processes data on behalf of the Company.
- Usage Data – Data collected automatically when using the Service.
- Website – KSW CARGO AIR, accessible at http://www.kswcargo.com
- You – The individual using the Service, or the entity on whose behalf such individual is using the Service.
2. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect the following personal data:
- Email address
- First name and last name
- Phone number
- Physical address (including ZIP/postal code, city, country)
- Any information You submit via contact forms or registration
Usage Data
Usage Data is collected automatically, including:
- IP address
- Browser type and version
- Pages visited, time spent, and access times
- Device type and operating system
- Referral URL and clickstream behavior
3. Cookies and Tracking Technologies
Cookie Policy
What Are Cookies?
Cookies are small text files stored on Your device when You visit a website. They help the website remember Your actions and preferences (such as login details, language, and other settings) over a period of time, so You don’t have to re-enter them whenever You come back to the site or browse from one page to another.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features like page navigation and secure areas of the site. Without these cookies, the website cannot operate correctly.
- Analytics and Performance Cookies: We use these cookies (e.g., Google Analytics) to collect information about how visitors use our website, such as which pages are visited most often, and if users get error messages from web pages. These cookies help us improve the website’s performance and user experience.
- Personalization Cookies: These cookies allow the website to remember choices You make (such as language preferences or login details) to provide a more personalized experience.
- Advertising Cookies: With Your consent, we may use cookies to deliver relevant ads to You and measure the effectiveness of our marketing campaigns. These cookies track Your browsing habits to show ads tailored to Your interests.
Managing Cookies
You have control over cookies and can choose to accept or reject them. You can manage Your cookie preferences in the following ways:
- Cookie Consent Banner: When You first visit our website, a cookie consent banner will appear allowing You to accept or customize Your preferences.
- Browser Settings: Most browsers allow You to control cookies through their settings. You can set Your browser to refuse all cookies, delete cookies, or notify You when a cookie is set. However, blocking or deleting cookies may affect the functionality and user experience of the website.
Third-Party Cookies
Some cookies used on our website are set by third parties, such as analytics or advertising partners. These third parties may collect information about Your online activities over time and across different websites. We do not control these cookies but require our partners to comply with applicable privacy laws.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check this policy periodically to stay informed about how we use cookies.
4. Legal Basis for Processing Personal Data (GDPR)
We process Your data based on:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., improving services, fraud prevention)
5. Use of Your Personal Data
We use collected data to:
- Provide and improve the Service
- Manage and maintain Your Account
- Process transactions and fulfill contracts
- Send communications and respond to inquiries
- Send marketing content (with consent)
- Analyze trends and usage
- Enforce legal rights and comply with regulations
6. Sharing Your Personal Data
We may share data with:
- Service Providers (e.g., hosting, analytics, customer support)
- Affiliates and business partners
- Authorities, if required by law
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent
Third-party tools used (examples):
- Google Analytics (Analytics)
- Meta Pixel (Marketing)
- Stripe (Payments)
7. Retention of Personal Data
We retain personal data only for as long as necessary for the purposes set out in this Privacy Policy:
| Data Type | Retention Period |
|---|---|
| Account Data | 3 years after last login |
| Transactional Data | 5 years (for tax/legal reasons) |
| Marketing Preferences | Until consent is withdrawn |
| Cookies & Analytics | As per Cookie Policy (max 13 months) |
8. International Transfers
Your data may be transferred to and processed in countries outside your own. Where such transfers occur, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Adequacy decisions by the European Commission
9. Your Rights
If You are in the EU/EEA (GDPR), UK (UK GDPR), or California (CCPA), You have the right to:
- Access and receive a copy of Your data
- Rectify inaccurate or incomplete data
- Request erasure (“Right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- File a complaint with your data protection authority
California Residents:
You may request disclosure of:
- Categories of personal information collected
- Purpose for collecting/selling
- Third parties to whom it is disclosed
We do not sell personal data.
10. Children’s Privacy
Our Service is not intended for children under:
- 13 years (United States)
- 16 years (European Economic Area), unless permitted by national law
We do not knowingly collect data from children. If we discover such data, we will delete it promptly.
11. Automated Decision-Making
We do not use personal data for profiling or automated decision-making that has legal or significant effects.
12. Data Security
We use appropriate administrative, technical, and physical safeguards to protect Your data. However, no method of transmission or storage is 100% secure.
13. Data Breach Notification
In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.
14. Do Not Track & Global Privacy Control
We honor:
- Do Not Track (DNT) browser signals
- Global Privacy Control (GPC) as required by law
15. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
16. Governing Law & Disputes
This Privacy Policy is governed by the laws of Bulgaria. Any disputes will be subject to the exclusive jurisdiction of the courts in Bulgaria.
17. EU GDPR Representative (Article 27)
If required under GDPR, our appointed EU representative is:
Kürsat Keskin
2 Ohrid St., Floor 2, Apt. 6, 4030 Plovdiv, Bulgaria
kursat.keskin@kswcargo.com
18. Changes to This Policy
We may update this Privacy Policy. We will notify You:
- By posting the revised version on this page
- By email, if significant changes are made
19. Contact Us
If You have any questions:
- By email: info@kswcargo.com
- By website: http://www.kswcargo.com
- By post:
KESKIN SKY WORLD CARGO AIR Ltd.
2 Ohrid St., Floor 2, Apt. 6, 4030 Plovdiv, Bulgaria
Company Identification Number: 207311963
VAT: BG 207311963